Friday, May 14, 2010

I'd like to purchase a spa gift certificate for manicure and pedicure but they're trying to sell me a gratuity?

Is it customary to include a 20% gratuity?I'd like to purchase a spa gift certificate for manicure and pedicure but they're trying to sell me a gratuity?
I don't think so. The gratuity is based on service and only the person who gets the service can determine what type of tip they would like to leave. Sounds like they are just trying to make an extra buck without the customer service
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